1. I am often asked what type of training is best, E-Learning or Face to Face.
  2. First Aid Training is being offered as Blended Training.
So first to part one, to answer this question, you should first ask a series of other questions.
  1. What do you want to achieve from the training, i.e. what are the goals and what outcome do you want?
  2. What is the best way to achieve those goals and get the desired outcome?
  3. How will I record training has taken place?
  4. How will I assess that learning has occurred?
When looking at training, you should look at what it is you are trying to achieve and what are the outcomes you would like to see from your training. By setting these you can then start looking at how you could best get the desired results, this may not be one type of training but could be a combination of a few, for example in a classroom you can tell someone how best to do a particular task but by assigning a mentor to them you can have them shown how to do the task.
The different types of training include:
  • E-Learning is where the whole course is carried out online.
  • Blended Learning is where part of the course will be delivered by E-Learning or distance learning and part by face to face contact.
  • Face to Face classroom training
  • Mentoring, where a qualified and experienced member of staff is allocated to work alongside and guide the learner
When planning your training, always remember the old Chinese proverb “I hear and I forget, I see and I remember, I do and I understand”, this should help you plan the correct training method.
By having a training plan along with lesson plans and register you will be able to record all the training and should the training get disrupted, it will allow you to drop back into the correct place.
The final part of training is to assess if learning has taken place, this could be by trainer assessment or a written quiz / test. One thing to consider here is, if you have opted for E-Learning how will you test them, if the test is carried out online while the learner is sat at home, can you really be sure learning has taken place.
Let me give you a scenario, I shut you in a room with 10 random questions and a smart phone, but I have not learnt you anything, you have 30 minutes to answer the questions requiring a 70% pass mark, can you achieve this? The answer is most probably yes, because with the smart phone you can Google the answers.


Now to the second part of the article.
Over the past few years, E-Learning and Blended Learning have become increasingly popular as it is cheaper to deliver and less intrusive to production for companies.
Since the 2013 changes in the First Aid at Work legislation, some firms have started offering Blended Learning First Aid courses.
The HSE state clearly, and I quote “For the purposes of first aid at work training, regardless of the training an employer selects (FAW, EFAW or some other appropriate training for the circumstances) HSE does not accept e-learning, blended learning or any other form of distance learning as a valid form of delivery”, but there are still many firms out there who see this as an appropriate form of delivery.
There is talk that this will change in the future, but my question to you is, what if something went wrong now and your staff has only received this type of training?
So who is responsible to ensure proper training has been given?
The law states, “It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. Employers must do whatever is reasonably practicable to achieve this”.
Remember, although you can contract out Health & Safety (such as training) the employer is always responsible, which means failure to ensure your training is fit for purpose will result with the employer ending up in court.
As an employer, if you end up in court due your training programme, usually the onus will be on you to prove that training took place; can you be sure that the named employee was the person who took the test if he / she are sat at home on a computer?
All learners attending an open courses have to provide photo ID, although when courses are run for employers, they rely on the employer ensuring the person named on the register / certificate is the person who attended the course.
One such company is Safa Training in Rotherham who pride themselves as offering quality training
Proof that learning took place and the person is who he / she claim to be.
Just to point out, a lot of the above may sound like I am against E-Learning or distance learning, the truth is I am not, I feel it has its place in the grand scheme of things and I have used it myself, but remember, as an employer, you have a duty to your employees and yourself to ensure any training is fit for purpose.